How we handle your information

Who is responsible

Star Berry Enterprises, located at Kattaria Building, Hayyat Pura, Zafarwal Road, Sialkot, Pakistan, is responsible for business information collected through this website. For questions or requests regarding your data, contact info@starberry-ent.com.

What we collect

When you submit an enquiry or contact us, we receive your name, company, email, phone number, product requirements, quantities, specifications, timeline, and any other information you provide. Our form infrastructure may also collect technical data such as IP address and browser type to prevent spam.

How we use it

We use enquiry information solely to evaluate manufacturing feasibility, respond to requests, prepare quotations, and communicate about orders or samples. We do not sell or share your data for marketing or any purpose beyond fulfilling your enquiry.

How long we keep it

For enquiries that do not result in an order, we retain records for up to 12 months after last contact, then delete or anonymize them. For ongoing customers or orders, we keep relevant records as long as needed for contracts, accounting, tax compliance and dispute resolution.

Your rights

Depending on your location (particularly under US or EU law), you may request access to, correction of, or deletion of your information. Contact us at info@starberry-ent.com with your request. We may need to verify your identity and may retain information where legally required.

Cookies and local storage

This website does not use analytics, advertising or tracking cookies. Your browser's local storage is used only for your theme preference and any product references you choose to save—information that stays on your device. RFQ drafts are stored locally for up to seven days and are not sent to us unless you include them in an enquiry.

Service providers

We use third-party services (email, hosting, form processing) that may be located in the US or elsewhere. These providers access data only to provide services to us and are bound by confidentiality obligations.

Changes to this notice

We may update this notice as our practices change. The effective date above identifies the current version.